https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/65a77f7ece75e713c015cab0/65aa4318c2e9735675ca40c6/logo.png

Support
https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/635f7c82b1949146405713b3/635f7c83b1949146405713b9/20240420155353/supportBg.png
Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
+
A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
+
A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
+
A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
+
A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
+
A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
+
A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
+
A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
+
A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company's Terms and Policies: 1. Quality Assurance and Compliance We rigorously adhere to the ISO9001:2000 international quality management system alongside relevant global standards, constantly enhancing our product quality control processes. In regard to all chemicals and chemical products, we are committed to enforcing domestic and international environmental safety regulations, ensuring that every product meets compliance and high-quality benchmarks. 2. Data Security and Intellectual Property Safeguarding Our company prioritizes the security and confidentiality of customer data, strictly complying with data protection laws and regulations preventing any disclosure of customer information. Additionally, we respect and safeguard our intellectual property rights for proprietary technologies and products. For patented items like diacid 1550, we uphold the legal protection of shared interests for both the company and our customers. 3. Trade Transparency and Ethical Standards In our international trade practices, we maintain transparency and fairness in all business dealings, firmly opposing any form of commercial bribery. We uphold elevated ethical standards and principled integrity, thereby fostering and sustaining customer trust. 4. Customer Service and Satisfaction Placing customer satisfaction at the core of our services, we are dedicated to delivering professional and tailored service support. We swiftly and effectively address any inquiries or issues raised by customers, leveraging such interactions to facilitate ongoing improvements in service quality. 5. Oversight and Continuous Enhancement Our company has instituted a comprehensive oversight framework to guarantee the effective implementation of policies. We encourage feedback from employees, customers, and partners to promptly identify issues and execute improvement measures, thus driving the enterprise's sustainable growth. The company is devoted to complying with these terms and policies, viewing them as fundamental pillars for fostering business development and enhancing a quality business environment. We aspire to construct a brighter future with our global collaborators and extend a warm welcome to professionals from diverse fields to visit us for guidance and engage in cooperative discussions.
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/65a77f7ece75e713c015cab0/65aa4318c2e9735675ca40c6/team_6.jpg
Terms and Conditions
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/65a77f7ece75e713c015cab0/65aa4318c2e9735675ca40c6/team_1.jpg
Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
We appreciate your choice of Henan GO Biotechnology Co., Ltd for your high-quality chemical products. Our commitment lies in delivering exceptional after-sales service to ensure your satisfaction and trust. Our well-defined after-sales service process is designed to be clear, efficient, professional, and considerate, allowing you to have a worry-free experience with our products. 1. Consultation support: Should you face any issues with our products, our customer service team is available for assistance through our official website, phone, or email. We guarantee a prompt response, offering expert solutions, along with comprehensive technical support. 2. Return and exchange policy: We support unconditional returns within 7 days of receipt for any product that exhibits non-human quality issues. Simply provide valid documentation, and we will facilitate the process quickly. 3. Maintenance and repair: In case of product issues during its shelf life, we offer complimentary repair services. For products that exceed the warranty period, we similarly provide premium paid repair services.
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/65a77f7ece75e713c015cab0/65aa4318c2e9735675ca40c6/team_3.jpg
After-sales service
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/65a77f7ece75e713c015cab0/65aa4318c2e9735675ca40c6/1706169540917_company_7.png
Maintenance service
Dear valued customer, we appreciate your interest in Henan GO Biotechnology Co., Ltd.! As a premier supplier of chemicals, we not only deliver top-notch chemical raw materials but also embrace our responsibility for the entire product life cycle, which includes offering distinct and efficient maintenance services.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
top
TOP